Provider change

If you're considering moving an existing domain to our service, rest assured, the process is straightforward. We're here to assist you every step of the way.

Here's what you need to do:

Web Hosting Plan and Domain Selection

First, select one of our web hosting plans. During this process, you'll have the option to enter the domain you wish to transfer. Make sure to check the box that indicates "The domain already exists and should be transferred.

Authorisation code

Most domain registries, including those for .DE, .COM, .NET, .ORG, .CH, and .EU domains, require an authorization code (or EPP code) to facilitate the transfer.

Please request the authorization code from your previous provider. You can then enter the code directly during the ordering process or send it to us later. We will initiate the domain transfer after you have transmitted the authorization code.

Provider change

Upon receiving your request for a provider change—whether through the authorization code or a KK form—we will begin the transfer process at the responsible registration office.

Please Note: Transfers are not available for certain top-level domains, including .CN, .FM, .NU, .AM, .CD, and .RU

Important Reminder: Only the domain itself will be transferred. All other associated data and settings will remain with your previous provider and must be moved separately if necessary.

Overview: Initiating the Provider Change of Inclusive Top-Level Domains

The procedure for transferring a domain varies depending on the top-level domain, such as .de or .com. For comprehensive information on all available domains, please refer to the following:

  • .DE
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .AT  .CO.AT  .OR.AT
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .COM
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .NET
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .ORG
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .INFO
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .BIZ
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .EU
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .CH
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .LI
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .US
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .DK
    • Please inform your current provider that you wish to change providers.
    • Please get the authorisation code from your current provider and submit it to our service (it's requested during the ordering process, but it's also possible afterwards).
  • .WS
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .IT  .BZ.IT
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .BE
    • Please inform your current provider that you wish to change providers.
    • Please get the authorisation code from your current provider and submit it to our service (it's requested during the ordering process, but it's also possible afterwards).
  • .NL
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .NAME
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .IN
    • Please inform your current provider that you wish to change providers.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.
  • .ES
    • Please inform your current provider that you wish to change providers.
    • Use our provider change form (KK form), which you will receive during the ordering process.
    • Submit the completed form to both us and your previous provider. Once we receive the form, the domain transfer process will be initiated.
  • .MOBI
    • Notify your current provider about your intention to change providers. Request that they unlock the domain for transfer.
    • Obtain the authorization code from them and submit it to our service. You can provide this code during the ordering process, or you can also submit it afterward if that is more convenient for you.

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